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Customer Care

Shipping Policy

The details on this page are still being finalised. Bracketed items will be confirmed soon. For anything urgent, please contact us.

Order processing

Orders are processed within [processing time to be confirmed] after payment is received. You will receive an email confirmation as soon as your order is placed.

Shipping methods & rates

Available shipping methods and their costs are shown at checkout before you pay, based on your delivery address.

  • Domestic delivery time: [to be confirmed]
  • International delivery time: [to be confirmed]
  • Free shipping threshold: [to be confirmed]

International orders

Countries we ship to: [list of countries to be confirmed]. International orders may be subject to import duties and taxes charged by the destination country: [who pays duties to be confirmed].

Tracking

Tracking information: [tracking details to be confirmed].

Returns

For returns and refunds, please see our Return Policy.