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Customer Care

Return Policy

The details on this page are still being finalised. Bracketed items will be confirmed soon. If you have a question about an order, please contact us.

Return window

Returns are accepted within 30 days of delivery.

Eligibility

  • Condition of returned items: [e.g. unopened / opened rules to be confirmed]
  • Non-returnable items: [to be confirmed]
  • Bundles & sets: [to be confirmed]

How to start a return

Please reach out through our contact page with your order number. Return shipping costs: [to be confirmed].

Refunds

Once your return is received and inspected, refunds are issued to the original payment method within [processing time to be confirmed].

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within [time frame to be confirmed] of delivery.